Etech’s world centers – Onshore, Nearshore, and Offshore, possess the capabilities to personalize the answer that greatest suit all of your current wants. With Etech’s world wide outreach, Etech is always available to guidance your shoppers and provide consistent Remarkable ordeals.
a bunch of devoted leaders inside the Call Heart market who're excited about generating a remarkable change for our
About us Etech provides subsequent-generation BPO methods. a world minority-owned business enterprise, Etech has produced and trademarked how to turn your facts into strategic insights. Leveraging the power of artificial as well as human intelligence Etech improves instruction and coaching to give attention to vital behaviors generating enhanced shopper encounters and shareholder worth. Etech launched in 2003 with only four hundred staff and only one contact Middle in Nacogdoches, Texas.
Etech can be an omnichannel purchaser engagement answers supplier for a lot of the world’s major and many respected brand names. The experience Etech has gained throughout a wide array of company verticals makes it possible for us to constantly provide Remarkable, particular buyer experiences.
Learn More daily life At Etech Etech thinks more info in Performing really hard and enjoying difficult and strives to help make staff members truly feel empowered and assured in The work These are performing.
At QEval, we’re committed to helping Speak to facilities make improvements to their efficiency via crystal clear, actionable insights. Our overall performance analytics experiences give you a in-depth breakdown of agent actions, buyer interactions, and operational bottlenecks, so you may make educated decisions that lead to measurable improvements. With QEval, you don’t just get experiences—you can get the tools and proposals to act on them.
Etech’s innovative engineering methods and skilled leaders have an understanding of your organization wants and acknowledge the strategic insights your brand name should push outcomes.
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The mixture of care, belief and Vitality introduced to the company is exactly what will make the lifestyle at Etech exceptional. Our CEO regularly states, “If we look after our people, the numbers will look after by themselves.”
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satisfy Malisha, a shining star on our customer care team! From tackling duties to having fun with pleasurable workforce routines, Malisha understands how to help keep the stability in between function and Enjoy. Her constructive Perspective and crew spirit make her a joy to operate with.
a bunch of devoted leaders from the Call Heart market that are captivated with generating a extraordinary variance for our
Listed here are just some crucial capabilities of what we provide: ✅ specific insights into agent overall performance via in depth analytics